This Refund & Cancellation Policy applies to purchases made through SUYVEYWARD.
Certain services on the Platform may require users to purchase a membership or participation plan.
Before purchasing a plan, users should review the plan's:
Unless otherwise required by applicable law, a plan purchase may be considered final once successfully processed and activated.
Users should review their selected plan carefully before completing a purchase.
Refund requests may be considered on a case-by-case basis where:
Refunds may not be available simply because a user did not use all available benefits of a plan.
Transactions associated with suspected fraud or unauthorized activity may be investigated before a refund is processed.
Users should contact us before initiating a payment dispute or chargeback where they believe a transaction was made incorrectly.
Fraudulent or abusive chargebacks may result in account restrictions.
Approved refunds will be processed through the applicable payment method where reasonably possible.
The time required for funds to appear may depend on the payment provider or financial institution.
A withdrawal request is different from a refund.
Withdrawals represent eligible funds in a user's account and may be subject to the Platform's withdrawal rules, verification requirements, minimum amounts, and applicable fees.
We may modify or discontinue plans for future purchases.
Changes will not necessarily affect benefits that have already been validly provided, subject to applicable law and the specific terms of the plan.
Refund requests should be submitted to:
Email: Support@surveyward.com
Please include:
